You are a network technician working for a company that has decided to migrate from IPv4 to IPv6. In the interim, they must support both protocols (dual stack). Three co-workers have called the help desk with problems and have received limited assistance. The help desk has escalated the matter to you, a Level 2 support technician.

Packet Tracer - Troubleshooting IPv4 and IPv6 Addressing Instructions

Packet Tracer - Troubleshooting IPv4 and IPv6 Addressing - PKA